Shipping & Returns
Shipping Policy
Welcome to Florida Frosty's Shipping Policy! Here, we aim to provide you with clear and transparent information about our shipping methods, packaging, and associated costs. We believe in simplicity and honesty to build trust with our customers, ensuring their loyalty.
Our commitment to you is reflected in the quality of our products and our dedication to delivering them in a timely and secure manner.
We take pride in offering you a hassle-free shipping experience, and we are always available to address any questions or concerns you may have.
Return & Exchange Policy
At Florida Frosty, we want you to shop with confidence and peace of mind. Our return policy is designed to provide you with the assurance that if you change your mind or encounter any issues with our products, we've got you covered. We believe in fairness and transparency, and our goal is to make the return or exchange process as seamless as possible for you. Your satisfaction is our priority, and we are committed to resolving any concerns you may have. Our team is dedicated to ensuring that you have a positive experience with us, and we are here to assist you at every step of the way.
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TERMS AND CONDITIONS OF SALE
Refund/cancellation: No cancellations or refunds after merchandise has been shipped. You are eligible for a full refund if you cancel within 24 hours of the order and for an 80% refund if you cancel after 48 hours but before delivery. You may incur a pickup, redelivery, restocking, or other fee for certain returns and exchanges, including Local Delivery.